Privacy Policy – Armed-One

Last updated: [19-11-2025]

1) Who we are

Armed-One is the trading name of Marek Chojnacki, sole trader.
Business address: 124 City Road, EC1V 2NX, London, United Kingdom
Email: support@armed-one.com

This policy explains what personal data we collect, how we use it, and your rights under the UK GDPR, EU GDPR (where applicable), and PECR (email marketing rules).

2) Scope of this policy

  • Website & waitlist (Phase 1): armed-one.com and our email newsletters and waitlist forms.

  • Mobile app (Phase 2 – coming soon): data processed inside the Armed-One mobile app.

3) Data we collect

A) From the website & waitlist (Phase 1)

  • Contact details: email address (and name if you provide it) when you join the waiting list.

  • Communications: your preferences (e.g., double opt-in status), unsubscribe requests, and replies.

  • Technical data: standard web logs (e.g., IP address, browser type) generated by our hosting/CDN for security and performance.

  • Cookies: only essential cookies required to operate forms and security by default.

B) From the mobile app [Phase 2 – coming soon]

4) How we use your data & lawful basis

Website & waitlist (Phase 1)

  • Send waitlist confirmations and product updates (email).
    Lawful basis: consent (you can withdraw any time via Unsubscribe).

  • Operate and secure our website and forms (fraud prevention, rate-limiting, uptime).
    Lawful basis: legitimate interests (keeping services secure and functional).

  • Comply with legal obligations (e.g., record-keeping for consent).
    Lawful basis: legal obligation.

Mobile app [Phase 2 – coming soon]

5) Data retention

  • Waitlist email data: kept until you unsubscribe or after 24 months of inactivity, whichever is earlier (we’ll then delete or anonymise).

  • Support emails: up to 24 months for audit and to manage follow-ups.

  • [Phase 2] On-device app data [coming soon]

  • [Phase 2] Crash logs/diagnostics [coming soon]

6) Who we share data with (processors)

We do not sell your data. We use trusted processors to run our services:

  • MailerLite – email marketing (waiting list, newsletters, double opt-in, unsubscribes).

  • Hosting/CDN/DNS – e.g., your web host and/or Cloudflare for security and performance.

  • [Phase 2] Crash/analytics [coming soon]

Each provider only receives what’s necessary to deliver their service and is bound by a contract (data processing terms).

7) International transfers

Some processors may store or process data outside the UK/EEA (e.g., the US). Where this happens, we rely on approved safeguards such as the UK International Data Transfer Addendum and/or EU Standard Contractual Clauses (SCCs) and require our processors to implement appropriate security measures.

8) Your rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing (including direct marketing)

  • Data portability

  • Withdraw consent at any time (does not affect prior lawful processing)

To exercise any right, email support@armed-one.com or write to our postal address.
You can unsubscribe from emails at any time using the link in our messages.

9) How to contact us

Email: support@armed-one.com
Postal: 124 City Road, EC1V 2NX, London, United Kingdom

If you have concerns about our data practices, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113. We’d appreciate the chance to resolve your concerns first.

10) Security

We use reasonable technical and organisational measures to protect your data, including TLS encryption in transit, role-based access, and least-privilege access for processors. No system is 100% secure; if we become aware of a breach affecting you, we will notify you and regulators where required.

11) Children

Armed-One is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided data to us, contact support@armed-one.com and we will delete it.

12) Changes to this policy

We may update this policy to reflect product or legal changes. We will post the new version here and update the “Last updated” date. For material changes, we may also notify you by email.

CONTACT

Let's get in touch

124 City Road

EC1V 2NX

London
United Kingdom

support@armed-one.com

Armed-One (trading name of Marek Chojnacki, sole trader)

Support hours: Mon–Fri, 09:00–17:00 UK time

Response time: usually within 2 business days.

Data requests (GDPR): To access, correct, or delete your data, email support@armed-one.com and include “GDPR request” in the subject.

© 2025 Armed-One. All rights reserved.